City of Mechelen has the best e-government website!
Recently Boondoggle did a thorough overhaul on the website for the city of Mechelen. Hooray for Mechelen (and Boondoggle)! Mechelen ended up first in the Web Monitor ranking. All websites of the local governances in Flanders and Brussels were evaluated on 7 indexes:
- Usability: assesses a number of basic indicators relating to user support (navigation structure, search functions, accessibility, etc.).
- eAdministration: this index measures the level of municipal administrative information provision. This includes contact information (address, telephone number, etc.) and a description of the services provided (product catalogue, job descriptions, etc.).
- eCommunity: this index assesses the degree to which the municipal website focuses on the (local) world outside town and town hall.
- eDemocracy: this index assesses to what extent municipal websites provide for informative and participative aspects that (may) work on local, representative democracy.
- Interactivity: this index assesses the electronic interactivity between members of the public and the administration and measures the availability on municipal websites of e-mail addresses and on-line contact forms for electronic communication with administration and government.
- eDesk: this index assesses the availability and content of the e-desks on the municipal websites as well as their performance.
- ePrivacy: this index assesses the way municipal websites handle the privacy legislation and evaluates their correct application.
Comments
A city government with good website, can be determined that its governance is really great. On this medium you can reach them online, and that their facility can even be better when you visit them on actual.
The virtual environment seems to engulf more of our daily activities. When it comes to a government website, I see this as a very good thing. It's useful for people to be able to contact elected officials via the Internet. You can always download official papers you need for registrations and other stuff. Again, I see this as a very good initiative.
I had no idea that a government website can be so up to date with all the new methods of online communication. This is great news and I hope that other governmental institutions will follow this example because it shows us how things should be done in order to take advantage of technology.
Well, this is the future. Maybe we could even see more improvements for official government websites. Why should you waste time waiting in a line, when you can solve your problems with the help of internet and a computer from the comfort of your home?
Having such websites does make the life easier for lots of people, but you have to be very good with security measures because you never know when a hacker might want to get his/her hands on sensitive data. That must not happen.
When it comes to the site of the Government, I find it a very good thing. This is useful for people in contact with elected officials through the Internet. You can always download the documents required for registration and stuff. Once again, I find a very good initiative.
it's a good post!
I don't know where you are getting your data, but great post.